1. Who We Are as a Business:

Welcome to Ashton Mobile Tyres! Established in 1997, we have been proudly serving the community with top-quality tyre services for over two decades.

2. Booking and Cancellation Policy:

We sometimes request a deposit via bank transfer, especially if we have to travel outside our usual operating area. Once the job is completed, the remaining amount can be paid. However, if our technicians travel a considerable distance, a deposit is required to cover the associated travel costs in case of cancellation. If a customer cancels before a technician has set off, a full refund will be given.

3. Fees and Payment Terms:

Unlike most other mobile tyre companies, we aim to offer very reasonable prices as we understand this can be a stressful time for you. Upon providing us with your information (tyre size, location, number of tyres to be replaced, etc.), we will give you a fully inclusive quote with no hidden charges based on the information you provide. We accept cash and bank transfers as payment methods.

4. Liability and Limitations:

Customers bear responsibility for any vehicle damage requiring service. This can be ensured by providing us with a safe working environment and informing us of any hazards beforehand. Our technicians are very experienced and are here to help you. We will assist as much as we can given the circumstances.

5. Data Privacy:

In accordance with data protection laws such as GDPR, we only store the data you provide via phone, WhatsApp, or email until our technician has visited you and provided our 5-star service. This information is stored only as long as necessary and is deleted from our servers once we have completed our job and the payment has been cleared. Ashton Mobile Tyres will never pass on your information to any third parties.

6. Dispute Resolution:

We have many experienced technicians, so if you are dissatisfied with your service, please inform your technician. We strive to provide you with the best service and experience, and our goal is to have you back on the road with a smile on your face. We will try to rectify any situation immediately and assist you as best we can. Please bring up any problems or queries with your technician before or during our visit.

7. Changes to Terms and Conditions:

Terms may change as per business needs. Therefore, customers are responsible for checking updated terms on our website.

8. Contact Information:

For queries about the Terms and Conditions, please reach us at our business email or call us directly.